Crowd-Sourced Information Management Challenges
Information management is one of the most important “Business Capabilities” of government emergency agencies (EA) in preventing, preparing for, responding to and recovering from disasters . EA have shown a significant interest in the use of cloud-based social media such as Twitter and Facebook for crowd-sourcing, managing and distribution of disaster related information. The effective management of crowd sourced information (via social media) is all about being proactive in recognising and addressing the “Crowd-Sourced Information Management Challenges” before they turn into problems. This article presents a template based tool “ Crowd Sourced Information Management Challenges’ Assessment Matrix ”. This assessment tool can be useful for government agencies in assessing crowd-sourced information management challenges and developing a proactive strategy for the use of social media for crowd-sourcing, managing and distribution of disaster related information . Major Categories